Why AI in Logistics is No Longer “Next”, it’s Now.

The logistics world is moving fast. More freight data. More customer demands. Tighter timelines. And just when you find your rhythm, the market shifts again.

For years, we talked about artificial intelligence as something that was “coming.” Well, it’s here. And the companies using it aren’t just keeping up; they’re pulling ahead.

That’s why I’m looking forward to Technovations 2025 in Phoenix. It’s not about slides and hypotheticals, it’s about seeing what’s working now, swapping real stories, and leaving with ideas you can act on immediately.

At CloneOps.ai, we’ve found the biggest wins come from tackling the daily grind: tracking at-risk shipments, chasing ETAs, logging check calls in the TMS, or escalating issues before they become service failures. We’ve all had those days where you look up and realize you’ve spent hours just getting updates.

Our AI agents handle that for you, pulling shipment details, making the call, getting the location and ETA, and updating your systems automatically. The payoff: fewer missed updates, faster responses, and more time for the work that moves your business forward.

And here’s the good news, you don’t need to replace your entire tech stack to start. One workflow is enough to prove value and build from there. That’s exactly the kind of practical, real-world approach you’ll find at Technovations.

If you’ll be in Phoenix November 5–7, let’s connect. I’d love to hear where you are in your automation journey and share a few ideas for where AI could take you next.

See you in Phoenix.

Brian Work is the President of CloneOps.ai, an AI-driven business communications platform helping logistics companies automate critical workflows and improve operational performance.